Easy & Free Returns - Up to 30 Days
You can return items purchased directly from [merino tech store] within 30 days from the ship date as long as they are unworn, unwashed, and in the original packaging. (with the original label attached)*
- We reserve the right to limit returns.
- In your original shipment, we have provided a shipping label to attach to your return.
- Include a return address in the provided label if it is different from the original shipping address.
- All refunds will be issued based on the original form of payment.
- We cannot accept C.O.D.
We’ll issue your refund or exchange within approximately 48 hours of receiving it. Refunds typically appear on your credit card statement within 5-20 business days.
If you have any questions or wish to start a return process, please email us firstname.lastname@example.org and our friendly team will make sure you're taken care of immediately.