We Stand by the Quality of Our Products
We design our products with exceptional attention to comfort, fit, and durability, ensuring they support you in every adventure—from city streets to mountain peaks. If your purchase has a defect in material, stitching, or manufacturing, we will gladly replace it or offer an alternative solution.
Warranty Terms
Warranty period – 1 year from the date of purchase.
The warranty covers only material defects, stitching flaws, or manufacturing issues.
We do not cover normal wear and tear, damage due to improper care, mechanical damage, or signs of excessive use.
Warranty Claim Process
Fill out the warranty claim form, providing photos of the defect and proof of purchase.
Receive confirmation from our support team.
Send the product, if required (in some cases, a physical return may not be necessary).
Receive a replacement or a gift certificate for a fast and easy new purchase.
What Is Not Covered?
Products used for over 1 year (without an extended warranty).
Damage due to improper care, negligence, pet-related incidents, mechanical damage, or external factors.
Items without proof of purchase.
How to Submit a Warranty Claim?
Fill out the form below with the required details. Our team will review your request and provide further instructions. We strive to offer the best service so you can get back to your active lifestyle as soon as possible!